Return Policy
Dear Valued Customer,
We appreciate your trust in Islamify. Our return policy is crafted to make your experience smooth and satisfying. Please take a moment to review it:
Time Frame:
You have a 14-day window from the purchase date for returns. Unfortunately, we cannot process refunds or exchanges after this period.
Eligibility Criteria:
To qualify for a return, the item must be unused, in its original packaging, and accompanied by a valid receipt or proof of purchase.
Partial Refunds Consideration:
In some cases, partial refunds may apply, such as if the item shows signs of use, has removed original tagging, is not in its original condition, or is returned after 14 days from delivery.
Refund Process:
Once we receive and inspect your return, expect an email notifying you of the refund approval or rejection. If approved, the refund will be processed within 10 business days.
Late or Missing Refunds:
Should you not receive your approved refund within 10 business days, please reach out to us at info@islamifyusa.com.
Exchanges:
Exchanges are reserved for defective or damaged items. For assistance, email us at info@islamifyusa.com and mail the items to the return address provided in the return instructions.
Gifts:
Gifted items can be returned for a gift credit. Unmarked gifts will be refunded to the original purchaser.
International Orders:
International orders from any country are accepted and fulfilled. Please note that the buyer is responsible for any other taxes, custom/import duties, or other governmental charges imposed under the laws of their own respective country.
Shipping:
Return your product to the return address provided in the return instructions. Please note that you are responsible for return shipping costs, which are non-refundable. Consider a trackable service to ensure the smooth processing of your return.
Your satisfaction is our priority, and we're here to assist you at every step. Thank you for choosing Islamify.
Warm regards,
The Islamify Team